Pilot launching in Houston

Your regular groceries, ready when you are.

Refill Me remembers what you buy every week or month from the local stores you love, and has it waiting for pickup on the day. No more running out of rice, palm oil or plantain. No more Saturday scramble.

Free for shoppers. Pay at the store when you collect. Android users can use everything on the web today.

The store's counter screen with an order waiting to be confirmed
Refill Me home screen showing points, the next refill and an order in progress

Never run out

Set the rhythm once. Your staples are ordered on time, every time, and you can adjust before each run.

Earn points

One point for every dollar on fulfilled orders, at the stores you already shop.

Know when it's on sale

Your store tells you when fresh stock lands and when prices drop, right on your home screen.

See where the money goes

Spend by category each month, so the grocery budget stops being a guess.

How it works

Three steps, then it runs itself.

Refill Me is tuned to one store at a time: the African, Mexican or Vietnamese grocer you already trust.

Pick your store

Choose a store that has onboarded its shelves. You see their real catalogue and their prices.

Set your refill

Add the things you buy on a rhythm: weekly, every two weeks, monthly. Adjust any time before it runs.

Pick it up

The store confirms, packs and tells you when it is ready. You collect and pay at the counter. Points land in your account.

For shoppers

The shop that knows what you need before you do.

Refill Me works like any shopping app when you want it to, and like a standing order when you don't.

  • Order once or on a scheduleFill a basket for today, or set a refill and let it run.
  • Follow every order liveReceived, confirmed, ready, fulfilled. You see each step as the store taps it.
  • Phone or browser, same accountStart on the web, finish on the iPhone app. Android works fully on the web while the Play Store app is coming.
An order's live status: received, confirmed, ready, fulfilled

For stores

Steady orders. Stock what sells.

Your customers' refills tell you what to order before they walk in. No terminal, no integration: a phone at the counter is enough.

  • See demand ahead of timeScheduled orders arrive days before the pickup date, so the shelves are ready.
  • One tap per stepConfirm, ready, fulfilled. Your customer sees it on their phone instantly.
  • Talk to your regularsPost new stock and sales. Edit prices and stock from your phone.
The store screen: an order to confirm and one already fulfilled

We are starting small, on purpose.

The pilot runs in Houston with a handful of stores and a few dozen households, for three months. Leave your email and we will open the doors to you first, whether you shop or you run a store.

One email when your spot opens. Nothing else.

Questions

The short answers.

Is Refill Me free?

Yes for shoppers. You pay the store's normal prices at the counter when you collect. Stores pay a flat yearly or six-monthly fee to be on Refill Me, and nothing per order.

How do I pay?

At pickup, the way you do today. Card payment inside the app is coming after the pilot.

Which stores can I use?

Stores that have onboarded their catalogue. The pilot starts with an African grocery in Houston, with Mexican and Vietnamese stores next. Want yours on the list? Use the form above.

Do you deliver?

Not yet. Pickup is the default, and a store can arrange delivery with you by phone. Delivery partners come after the pilot.

Is there an Android app?

It is coming to Google Play. Until then everything works in your phone's browser at refill4me.com, with the same account.

How do points work?

One point for every whole dollar on a fulfilled order. They show on your home screen. How you spend them is being worked out with the pilot stores.

What happens to my data?

Your orders stay between you and your store. We use aggregate, anonymised demand data to help stores stock better, and never sell personal details. The privacy policy has the full version.

Can I change or cancel a refill?

Any time before it runs: adjust items, move the date, pause it, or delete it. An order that has been placed can be cancelled while the store has not yet started on it.